Legal conditions behind your account
Our Legal conditions describe who may access the account, which details must remain accurate and how we respond when local rules affect availability. Access depends on local law, and we may request phone verification before account access or before a wallet record is completed. Payment references
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for DANA, OVO, GoPay, QRIS, virtual account and bank transfer are kept with the related account activity so we can match a receipt to the correct request. BCA, BRI, Mandiri and BNI may appear in a bank transfer record, but your bank remains responsible for its
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own processing rules. Before you open an account, check the displayed terms and any local restriction that applies to you. If a rule changes, we place the updated wording on this Legal page and identify the relevant date.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.